Vport Privacy Policy

This Privacy Policy explains how Vport, LLC ("Vport," "we," or "us") collects, uses, and shares personal data when you use the Vport apps for Apple Vision Pro and Meta Quest, the Vport Creator Studio app for iPhone and iPad, Creator Studio on thevport.com, and our website (the "Services"). The Services are offered only in the United States to people 18 and older. Capitalized terms not defined here have the meanings given in the Vport Terms of Service.

1. Information We Collect

1.1 Account information. Your email address, username, password, and your date of birth or other information used to confirm that you are 18 or older.

1.2 Purchases and Credits. Your Credit balance and your purchase, entitlement, and transaction history. Purchases in the Apple and Meta apps are processed by Apple and Meta. Purchases on thevport.com are processed by Stripe. We receive the result of each transaction and, for website purchases, limited card details such as the card type and last four digits.

1.3 Viewing and activity information. The content you watch, the Live Events you attend, your library and playback position, and information about how you use the Services, such as features used, session times, and playback quality.

1.4 Device and log information. IP address; device, app, and push-notification identifiers, including Apple's Identifier for Vendors and an app-specific identifier on Meta Quest; device model, operating system, app version, and browser type; and crash and performance data. We derive your approximate location, such as country or region, from your IP address.

1.5 Device permissions.

• Creator Studio for iPhone and iPad requests access to the camera, microphone, and photo library so you can capture or select content to upload, and to notifications if you allow them. We receive the content you choose to submit.
• Meta Quest app: if you turn on hand tracking, the app processes hand-tracking data transiently on the headset to show your hands and recognize gestures. Vport does not receive or retain raw hand-tracking data.

1.6 Creator information. If you activate Creator Studio: your legal or business name and contact details; your Creator Profile, such as display name, biography, image, and links; the content and metadata you upload; the rights confirmations you make; and your Creator Studio activity. Creator Profiles and published Creator Content are public.

1.7 Creator payout information. Creator payouts are administered through Stripe. Stripe collects identity, tax, and bank information, such as government ID, taxpayer identification number, and bank account details, directly from Creators and processes it under its own terms and privacy notice. We may receive payout, verification, and account information needed to administer Creator payouts, such as a payout account identifier, verification status, verified name and country, and payout amounts, dates, and status. We keep records of Creator earnings, adjustments, and payouts.

1.8 Communications, reports, and legal notices. Your support messages, reports you submit, legal notices such as DMCA notices, counter-notifications, and requests to remove intimate images, and records of our enforcement actions. People who do not have a Vport account may submit reports and requests, and we collect the information they provide. We use this information to evaluate and act on the matter, prevent re-uploads and evasion, and comply with law.

1.9 Information from Apple and Meta. Apple tells us whether a purchase succeeded and provides a receipt to confirm your access. Meta provides an app-specific user identifier and confirmation of your access. Where a Platform provides age-range or other age-assurance information, we use it to apply our age requirements and comply with law.

1.10 Cookies and similar technologies. On thevport.com we use cookies needed to keep you signed in and analytics cookies to understand how the website is used. Our apps store settings, such as playback position, on your device. Our marketing emails use technology that tells us whether an email was delivered and opened. Our service providers, such as analytics providers, may collect information about your use of the Services on our behalf. Other than service providers acting for us, we do not permit third parties to collect personal data about your online activities over time and across different websites or online services through the Services. Our website does not respond to Do Not Track signals. We honor Global Privacy Control signals where the law requires.

2. How We Use Information

We use personal data to:

• provide, operate, and secure the Services, including accounts, playback, Live Events, purchases, and Credits;
• confirm eligibility, enforce age and location requirements, and honor content-licensing territories;
• operate Creator Studio, attribute Creator earnings, pay Creators, and prepare tax reporting;
• provide customer support and send service messages;
• send marketing emails and notifications you have opted into, and measure whether emails are delivered and opened;
• understand and improve how the Services are used, including through analytics and content recommendations;
• prevent and investigate fraud, abuse, and security incidents;
• moderate content and enforce our Terms, Community Guidelines, and Creator Agreement; and
• comply with law, legal process, and Platform requirements.

We may use manual and automated tools for these purposes. Where a law gives you rights regarding a particular automated decision, we will honor them.

3. How We Share Information

3.1 Service providers. We share personal data with companies that help us run the Services, such as cloud hosting, content delivery, analytics, email, customer support, safety, and payment providers. The Vport Subprocessor List identifies our current material service providers. Third parties with which we share user data, including analytics providers and SDKs, must provide the same or equal protection of that data as stated in this Policy.

3.2 Apple, Meta, and Stripe. Apple, Meta, and Stripe process payment and related information under their own terms and privacy notices.

3.3 Creators. Creators receive aggregated statistics about their content, such as total views.

3.4 Public information. Creator Profiles and published Creator Content are public and may be indexed by search engines and copied by others.

3.5 Promoting Creator content. We use Creator Content and Creator Profile materials to advertise and promote Vport and Creators' content, as the Creator Agreement permits, including through advertising and marketing partners.

3.6 Legal, safety, and rights. We may disclose information to comply with law or legal process; to report apparent child sexual exploitation to the National Center for Missing & Exploited Children where required by law; to respond to copyright and other legal notices; to protect the rights, safety, and security of Vport, users, and others; and to enforce our terms. If you submit a DMCA counter-notification, the law requires us to send it, including your name, address, and phone number, to the person who sent the original notice. We may challenge requests we reasonably believe are invalid or overbroad.

3.7 Business transfers. Personal data may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, subject to applicable law.

3.8 With your consent. We share personal data when you ask us to or agree. If we share personal data with a third-party artificial-intelligence service, we will tell you and obtain your permission first where required by applicable law or Platform rules.

3.9 Sale and targeted advertising. We do not sell personal data, share it for cross-context behavioral advertising, or use it for targeted advertising. If that changes, we will update this Policy and provide any choice the law requires before we begin.

4. Viewing History

We disclose personally identifiable information about the prerecorded video content you request or obtain only as the Video Privacy Protection Act permits, such as with your informed written consent, to deliver content you request and process your transactions, or under a warrant, court order, or other process the law allows. We destroy that information as soon as practicable, and no later than one year after it is no longer needed for the purpose for which it was collected and no request or order for access to it is pending.

5. How Long We Keep Information

We keep personal data only as long as reasonably necessary for the purposes in this Policy, using these criteria:

• Account information: while your account is open, and afterward only as needed for the purposes below.
• Viewing records: as long as needed to provide your library, purchases, support, and Creator earnings, subject to Section 4.
• Live Event records: as long as reasonably necessary for the purposes described in this Policy.
• Purchase, Credit, payout, and tax records: as long as needed to provide entitlements, maintain Credit balances, administer Creator payouts, resolve transactions, and comply with tax, accounting, and other applicable law.
• Reports, enforcement records, DMCA records, and intimate-image removal records: as long as needed to handle the matter, enforce our policies, prevent re-uploads and evasion, and comply with law.
• Records relating to reports of child sexual exploitation: as long as the law requires.
• Logs, analytics, and diagnostic data: for limited periods for security, troubleshooting, and analysis, then deleted or aggregated.
• Backups: until overwritten in ordinary backup cycles.

We may keep information longer where the law requires, for a legal hold or claim, or to protect against fraud and abuse. We may keep aggregated or de-identified information, and we will not attempt to re-identify it.

6. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the data. No system is completely secure. If a security breach affects your personal data, we will provide notice as the law requires.

7. Your Choices and Rights

7.1 Delete your account. Every user can delete their account and associated personal data at any time, free of charge, in their account settings or by emailing legal@thevport.com, whether or not a privacy law applies. If you are a Creator, deleting your account also removes your Creator Content from the Services, as described in the Creator Agreement. We may keep some information as described in Section 5. Content you published may remain in copies others made before deletion.

7.2 Access and correction. You can update available account information through the Services. You may request access to or correction of your personal data where applicable law or Platform requirements provide that right by emailing legal@thevport.com.

7.3 Marketing, notifications, and consent. You can unsubscribe from marketing emails using the link in any email and turn off notifications in your app or device settings. You can withdraw any consent you have given by changing your settings or emailing legal@thevport.com. Service messages, such as receipts and security notices, are not marketing.

7.4 State privacy rights. Depending on where you live and whether a state privacy law applies to Vport, you may have the right to know about, access, correct, delete, and get a copy of your personal data; to opt out of the sale of personal data, targeted advertising, and certain profiling; to appeal our decision on your request; and not to be discriminated against for using these rights. To make a request or an appeal, email legal@thevport.com. You may use an authorized agent. We will verify your request and respond within the time the law requires. If we deny your appeal, you may contact your state attorney general.

7.5 California. To the extent the California Consumer Privacy Act applies to Vport: in the past 12 months we have collected identifiers, customer records, commercial information, internet or other electronic network activity, approximate geolocation, audio and video information (Creator Content), professional information (Creators), and sensitive personal information limited to account login credentials. We collect this information from you, your devices, Platforms, and payment providers for the purposes in Section 2, disclose it to the recipients in Section 3, and keep it as described in Section 5. We do not sell or share personal information, and we use sensitive personal information only for purposes the law permits.

7.6 Nevada. We do not sell covered information as defined under Nevada law. Nevada residents may send requests to legal@thevport.com.

8. Children

The Services are only for people 18 and older and are not directed to children. If we learn that an account holder is under 18, Vport may close or restrict the account and will handle the associated personal data in accordance with this Policy and applicable law.

9. Meta Quest

We use data we receive from Meta or from Meta Quest headsets, described in Sections 1.4, 1.5, and 1.9, only for purposes Meta's Developer Data Use Policy permits, such as providing, supporting, and securing the Vport app, confirming your access, creating aggregated analytics, and complying with law. Each Vport account used on a shared Meta device is kept separate. Meta's own collection of data through its platform is governed by Meta's privacy policy.

10. Users Outside the United States

The Services are offered only in the United States. If you believe you created an account while outside the United States, contact legal@thevport.com.

11. Changes to This Policy

We may update this Policy. If we make a material change, we will notify you through the Services, by email, or by another reasonable method before it takes effect, unless an earlier effective date is required by law or a Platform or is needed to address security or fraud. If we plan to begin a practice this Policy does not describe, such as collecting a new category of sensitive data, we will update this Policy, and obtain any consent the law requires, before we begin. The effective date of this Policy is shown where it is published.

12. Contact

Privacy questions and requests: legal@thevport.com

Vport, LLC, 2510 6th Avenue, Unit 3006, Seattle, WA 98121, USA