How to reset password

Use the web reset flow if you have forgotten your password or need to replace it.

Step-by-step instructions

1. Open Reset Password.
2. Enter the username or email registered to your VPORT account.
3. Submit the form, then check your inbox and spam or junk folder for the VPORT email.
4. Open the newest reset link and choose a password you do not use for another service.
5. Return to the login page and sign in with the new password.

Did not receive the email?

• Double-check the username or email you submitted.
• Look in your spam, junk, or promotions folder.
• If you requested more than one link, use the newest email.
• Request another link from Reset Password.

If the email still does not arrive or the newest link fails, open a conversation in VPORT Support. Include your username or account email and the error message, but never send your password or reset link.