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Watching Content

The VPORT web player lets you watch browser-supported event footage at thevport.com.

Start an event​

  1. Sign in and find an event through the home feed or search.
  2. Open the event and review its free status or displayed price per minute.
  3. For a paid event, confirm that your credit balance is sufficient. Buy credit at Credit if needed.
  4. Select the playback action offered for that event.

The available presentation depends on the event footage and device. The browser is the main web playback surface; Apple Vision Pro provides the dedicated immersive experience when compatible renditions exist.

Player controls​

Controls vary between live and on-demand footage, but the web player can provide:

  • Play and pause
  • Timeline seeking for on-demand footage
  • Volume and mute
  • Fullscreen
  • Available quality renditions
  • A report action for a content or playback issue

For immersive 180-degree or 360-degree browser footage, drag within the view to look around when that interaction is available. A quality menu only lists renditions produced for the selected footage.

Billing during playback​

Paid usage is calculated from recorded active Play time, rounded to the nearest minute at the event's displayed rate. Pause and buffering are tracked separately. There is no guaranteed free preview period.

After playback, review the usage row in Payment History if you need to confirm the charge.

Report content​

If you need to flag event footage for rights, safety, legal, or policy review, use the report action in the player:

  1. Select Report event, the flag button in the player controls. The player pauses and opens the Report Event panel.
  2. Select the category that best describes the issue:
    • Copyright or Rights Issue
    • Child Sexual Content
    • Non-Consensual Intimate Image
    • Illegal Content or Government/Court Order
    • Other Legal/Policy violations

Report Event panel with the five available report categories

  1. Review the Timestamp selected value. It identifies the playback position included with the report.
  2. Select Submit Report. A successful submission displays Submitted Report. Select Cancel or close the panel to leave without submitting.

Fix buffering, freezing, or missing audio​

  1. Pause and resume once. If playback does not recover, close and reopen the event.
  2. Confirm the device has a stable connection and stop other large downloads or streams.
  3. Update the browser and operating system.
  4. Confirm the player and system audio are not muted and that the intended output device is selected.
  5. Try another VPORT event to determine whether the problem is event-specific.

VPORT does not publish one bandwidth number that guarantees every footage format. Stability, latency, the event rendition, and other network traffic all affect playback.

If the issue continues, open a conversation in VPORT Support. Include the event, approximate time, device, browser and operating-system versions, network type, whether another event plays, and a screenshot or recording of the error.